Posts: 63
Threads: 9
Joined: Mar 2020
Reputation:
3
I'm just upgrading from my old computer which is running 32C 6.2.70 on Win 8.1 to a new machine running 32C 6.2.270 on Win 10 pro.
I've downloaded and installed the AVA plugins and set the directory for the scan. I can see the AVA plugins briefly as it scans, but when I look in the plugin manager they aren't showing up.
All the other plugins are there, plus my third party plugins - just the AVA ones are missing. Any suggestions please?
Cheers,
ROG.
Posts: 3,102
Threads: 54
Joined: Oct 2013
Reputation:
170
02-19-2021, 06:33 PM
(This post was last modified: 02-19-2021, 06:36 PM by Dingo.)
From the manual:
For VST format, on Windows, it is normally expected that the user define the location of VST plugins, and tell the workstation where to find the plugins. The default location for VST plugins is C:\Program Files\Steinberg\VST. The AVA plugin installer will save the VST (.dll) files to that location if a custom VST path is not provided by the OS. If you are having trouble, you should verify that the path is included in your DAW VST scan paths.
Also try deleting your Blacklist in Preferences/Plugins and doing a rescan.
Macmini 8,1 | OS X 13.6.3 | 3 GHz i5 32G | Scarlett 18i20 | Mixbus 10 | PT_2024.3.1 ..... Macmini 9,1 | OS X 14.4.1 | M1 2020 | Mixbus 10 | Resolve 18.6.5
Posts: 63
Threads: 9
Joined: Mar 2020
Reputation:
3
02-19-2021, 07:01 PM
(This post was last modified: 02-21-2021, 08:19 AM by ROG.)
Thanks, Dingo.
I had relocated the AVA dll files from the Steinberg folder to my custom VST folder, but I had also reset the directory path.
As I said, I saw the AVAs briefly during the scan, so I know it picked them up, but they're just not in the list.
Deleting the cache and blacklist makes no difference I'm afraid. Could this be anything to do with C++ versions.
This is a new and clean install of Win 10 pro and I've installed the latest C++, just to make sure, but is it possible that
I need to install an earlier version as well - I understand the runtime files are different.
Cheers.
Posts: 3,102
Threads: 54
Joined: Oct 2013
Reputation:
170
email AVA support: plugins@harrisonconsoles.com
Macmini 8,1 | OS X 13.6.3 | 3 GHz i5 32G | Scarlett 18i20 | Mixbus 10 | PT_2024.3.1 ..... Macmini 9,1 | OS X 14.4.1 | M1 2020 | Mixbus 10 | Resolve 18.6.5
Posts: 63
Threads: 9
Joined: Mar 2020
Reputation:
3
02-21-2021, 08:18 AM
(This post was last modified: 02-21-2021, 09:44 AM by ROG.)
I've now sorted this, so for the benefit of anyone who has this problem in the future, I thought I'd document what I did.
Before bothering support, I tried installing the legacy C++ files to see if any of those were needed to display the plugins. The C++ redistributable files date back to 2008 and the various versions have different runtime files, so it's not possible to get away with just loading the latest version. It only took me a few minutes to download all the versions from the Microsoft site and install them. I then did a re-boot just for good measure.
At this stage, the AVA plugins were still not showing, so I uninstalled and then reinstalled them, so that the C++ files were visible during the plugin install.
Problem solved! All the AVA plugins appeared on the list and recognised the authorisations.
Trying to get my head round this one, my new computer was a specialist build, not a branded product and the WIN 10 pro was a clean install. This should have contained the latest Visual Studio files (2017 - 2019), but not the legacy files. In the days when we got programs on CD disks, the publisher would include any C++ versions which had been used as redistributable and the install would look for these files and install them from the CD if they were needed. In the days of downloads, this can be missed and I suspect that the problem could have been caused if the early AVA plugins were created using a C++ program version before 2017. This is just a guess based on my solution to the problem, but it's worth trying if you have the same problem.
ROG.
Posts: 1,522
Threads: 48
Joined: Oct 2013
Reputation:
35
02-21-2021, 01:18 PM
(This post was last modified: 02-21-2021, 01:35 PM by johne53.)
Which C++ files are you referring to? Some files relating to Windows? Or some Mixbus files? Or some relating to the plugins? C++ isn't like simpler programming languages (scripts etc). Its files are specifically intended to be only needed for compilation and debugging. The only time you'll need C++ files (at runtime) is when you're running a special type of program called a Debugger.
Knowledge is knowing a tomato is a fruit...
Wisdom is knowing you don't put tomatoes in a fruit salad !!
Posts: 63
Threads: 9
Joined: Mar 2020
Reputation:
3
Not the program installer files, but the files which are needed by the OS to run some of the applications created in C++.
These are Windows files and are made available to the end user by Microsoft and to the publisher to redistribute with the application.
Posts: 1,522
Threads: 48
Joined: Oct 2013
Reputation:
35
(02-21-2021, 04:36 PM)ROG Wrote: Not the program installer files, but the files which are needed by the OS to run some of the applications created in C++.
Got it! These are commonly know as the MSVC redistributables. They handle the very low-level OS stuff such as file handling (to make sure that different app's won't interfere with each other's files). And it's worth mentioning that ALL C++ programs for Windows need at least one of the redistributables - even if they weren't built using a Microsoft compiler.
I came across a web site here. In section 4, it claims to offer an installer that'll install all the redistributables in one hit. (Disclaimer!! I haven't tried it !! )
Knowledge is knowing a tomato is a fruit...
Wisdom is knowing you don't put tomatoes in a fruit salad !!
Posts: 63
Threads: 9
Joined: Mar 2020
Reputation:
3
02-22-2021, 07:00 AM
(This post was last modified: 02-22-2021, 06:13 PM by ROG.)
Hi Johne and thanks for the extra input.
Just to finish off, it might be worth noting that if anyone is buying a new PC, some (but not all) branded products have the redistributables pre-loaded, along with all the bloatware, but if you are buying from a specialist builder, or assembling your own PC, installing Windows will only install the latest version. There are in fact five versions - 2008, 2010, 2012, 2013, 2015-2019 (2015/17/19 contain the same runtime files). Searching for C++ redistributable (date) will take you to the relevant Microsoft download page and these are small files which download and install in seconds. Alternatively, use Johne's suggestion, but note his disclaimer!
Posts: 60
Threads: 19
Joined: Mar 2020
Reputation:
0
(02-22-2021, 07:00 AM)ROG Wrote: Hi Johne and thanks for the extra input.
Just to finish off, it might be worth noting that if anyone is buying a new PC, some (but not all) branded products have the redistributables pre-loaded, along with all the bloatware, but if you are buying from a specialist builder, or assembling your own PC, installing Windows will only install the latest version. There are in fact five versions - 2008, 2010, 2012, 2013, 2015-2019 (2015/17/19 contain the same runtime files). Searching for C++ redistributable (date) will take you to the relevant Microsoft download page and these are small files which download and install in seconds. Alternatively, use Johne's suggestion, but note his disclaimer!
ROG,
I recently built a PC just for Mixbus. Ryzen9 CPU on an ASUS570 motherboard and fresh Win10. Went through the common process of updates from Microsoft, and manufacturer drivers. Have no problems with plugins. Might your issue be due to a certain combination of cpu, motherboard, hardware?
|
