Mixbus support???

[Alec K]

Did you try to re-send it? perhaps chunk it into dedicated issues.

Sometimes large emails (>10MB) don't make it through or emails with too many images end up in the SPAM folder..

Yes i did. After all, I asked "how to understand them silence?" - no response. By the way, even here still no response

[Nikolaus Gullotta]

Yes i did. After all, I asked "how to understand them silence?" - no response. By the way, even here still no response

I believe we found it! I've sent a response, for what it's worth and, if you'd like, we can continue the discussion on our support mail.

[Demious]

I had a short simple question, no pictures or anything that can increase size dramatically, but I also havent heard anything in a couple of weeks.

[doncolga]

I heard back to an email this morning within 45 minutes.

[TST Studio]

Why not try the groups on Facebook Mixbus Pro User Group, for example, we are many who maybe can help you.

[monkiusz]

Some people use also things like Slack or a Discord app because not everyone use Facebook. We can make channel like that for Mixbus users on one of them.

[Mallory Nicholls]

Mixbus always had a lot of bugs, but support was one of them advantages. And now, last few weeks, they completely ignore all my messages. Just curious, it just me, or modern Harrison's tendencies. Is anybody met something similar.

Hi, I'm having the same issue. Until very recently, support responded almost instantly - now, absolutely nothing. I have emailed them four times and had no response at all.
I was getting on fine with V7, then 'upgraded' to V8 and hit all kinds of issues. Ben reported an update in the forum on 14th April, but all of the links in the forum article and on the website still point to the original V8 release (8.0.17). I fear the worst for Mixbus - what a shame!

[Tassy]

For work I use V6 and no headache. (V7) and V8 just testing. They have a lot more to fix than before so be patient.

Tassy

[Dingo]

Hi, I'm having the same issue. Until very recently, support responded almost instantly - now, absolutely nothing. I have emailed them four times and had no response at all.
I was getting on fine with V7, then 'upgraded' to V8 and hit all kinds of issues. Ben reported an update in the forum on 14th April, but all of the links in the forum article and on the website still point to the original V8 release (8.0.17). I fear the worst for Mixbus - what a shame!

The updated version was withdrawn due to an issue in the Windows release.
https://forum.harrisonconsoles.com/threa...l#pid59582
The factory is busy trying to resolve these issues and get a new release out.
So be patient, support are very good at getting back to users, but sending multiple emails about the same issues is just going to clog the works.

[Nathan@Harrison]

Sorry for the late response. I don't see your email in our inbox. Try sending a test email to mixbus@harrisonconsoles.com

-Nathan