updating to iLok license

[BSchmitty]

I  received several emails for various plug ins about the iLok update. I updated my password, went to the store, logged in, tried to purchase one at a time, but the price remained and never dropped to 0.00. I contacted support. We will see.........when they get around to answering......

So how did you get to the cart? I can't seem to get past that hurdle.
There was a red shopping cart icon in the upper right.

[Dingo]

I  received several emails for various plug ins about the iLok update. I updated my password, went to the store, logged in, tried to purchase one at a time, but the price remained and never dropped to 0.00. I contacted support. We will see.........when they get around to answering......

Me too, and price never dropped

You need to make sure the email address you have created as a login is the same as the one you purchased your plugins with.
This link will help you establish your email / purchases https://olc.harrisonconsoles.com/account-history.php

[Holger]

I  received several emails for various plug ins about the iLok update. I updated my password, went to the store, logged in, tried to purchase one at a time, but the price remained and never dropped to 0.00. I contacted support. We will see.........when they get around to answering......

Me too, and price never dropped

You need to make sure the email address you have created as a login is the same as the one you purchased your plugins with.
This link will help you establish your email / purchases https://olc.harrisonconsoles.com/account-history.php

Dingo, it simply does not work © - at least for several people. 
I still have no cart symbol in the Harrison shop and if I check out via the SSL shop the price does not drop.
Of course the history via the link is complete and for the correct e-mail address.
Repeating the same not working solutions over and over again does not help at all. Sorry for the clear words but the whole process is annoying!

[simonzc]

Yes, annoying, but it looks like they are gradually getting on top of it.
I transferred 3 more today that would not work yesterday !

[BSchmitty]

Everything worked today!

[gekim]

Phew - getting close to the transition to SSL etc. I already had an SSL account and an iLock - but have now logged into SSL using my Harrison Store account.

I can add a download of one of my upgradeable Harrison plug ins. it shows in the SSL cart, with the price debited, becoming zero. But when I take the next step, to make a purchase, it reverts to full price. I checked by selecting PayPal, and there Paypal wanted to debit the full amount. So cancelled, of course.

Is it me? Any advice?

[Mainely Sound]

use the Harrison store (not the ssl one), for the most part worked for me, just a few growing glitches.

[Matt]

Any suggestions for getting the cart to show up?

I've tried different computers (mac and pc), different browsers, I've logged out and back in, I've deleted cookies, I've done everything I can think of, but as soon as I log in the cart goes away.

[Matt]

Okay after some thinking I went to the SSL site and tried to log in and look at the cart. I noticed it added this little bit to the url /cart?action=show. So I went back to the harrison store and tried it. Sure enough my cart showed up. And I had many plug ins in my cart. So I deleted all of them. Saved the address.

Added the vocal flow to my cart. Used the link I saved to look at my cart. Sure enough it was showing that it would cost $0. So I went through the process. Double checked my ilok id. Completed the purchase. And I haven't received any license.

Decided to try multiband comp and it doesn't show as free.

Tried the mastering eq, and it showed as free. Went through the process and didn't get a license for it. Admittedly this was only a few minutes ago. So I'll wait a bit and see if anything shows up. But I'm not trying anything else until I get one of those licenses (or support asks me to try again). I don't want to mess anything else up further on my end.

And to be clear, I'm not upset about any of this. I have no doubt it will get sorted. And I don't really use any other daw anyway, and they're working fine in Mixbus. I just figured I would go ahead and get them, before I forget, and just in case they do come in handy somewhere down the line.

[Matt]

Well I had kind of forgotten about this, but this morning it crossed my mind again. So I went to the store page, and sure enough there is now a cart after logging in. I was then able to purchase the plugins I needed and had an ilok license within seconds. So all is good here.