problems installing mixbus32C on my laptop

[JTP]

Problems instaling mixbus 32 C version 6 on my new laptop. I can install and use ver 4 and version 5 but Ver 6 crashes every time, about 3 seconds after after fully opening. Have tried a number of different solutions with no success ( clearing all preference, fully unistalling/reinstalling. Talked to mixbus support. One additional thing is this is the second brand new laptop I've had this issue with on mixbus 32C version 6, I sent the other laptop back because it assumed it was the problem. Computer spec's Dell inspiron I5, 16gb ram, windows 10 -- the other laptop I returned was a Lenovo with very similar spec. Any one have similar problem or any suggestions? Thanks, John

[Dingo]

Hi JTP and welcome to the Mixbus forum, have you tried holding the Control key whilst opening the session ?
That will suspend any plugins that might be crashing your system.

[JTP]

Hi Dingo
unfortunately didn't solve the problem. Strange that I can use version 4 and 5 but not version 6, I guess that leads me to believe it's somehow related to some changes in mixbus32 software installation files. Very frustrating for a busy studio owner. Thanks, jtp

[PBuryk]

Very interesting problem...
Just a WAG (Wild-Ass-Guess):
Are you trying to install and use the 64-bit version of Mixbus, or the 32-bit version?
Also, what flavor of Windows 10 are you running? Home? Pro? Educational?

Best Regards,
Patrick

[JTP]

Patrick
I'm running windows 10 home and trying install mixbus 32C 64 bit. I can run version 4 and 5 but not version 6. Thanks Patrick

[johne53]

Hi JTP - does this happen with every session (even new, empty ones?) Or is it only happening with a specific session?