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Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts?
Software: Mixbus 5, Mixbus 32C 3, Waves and Harrisson plugins. Cubase 10 Pro.
Hardware: APB Dynasonics Pro desk 4, Allen heath Ice 16, Mindprint envoice, Mindprint T comp.
Laptop Model: Asus GL 5522VW i7 6700 HQ CPU @ 2.6, 16 GB ram, 64 bit Windows 10, GeForce GTX 960M
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(12-14-2019, 06:58 PM)csvk Wrote: Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts?
Did you install the license correctly?
MMM
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(12-14-2019, 09:09 PM)madmaxmiller Wrote: (12-14-2019, 06:58 PM)csvk Wrote: Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts?
Did you install the license correctly?
MMM
License sits in the folder next to the AVA Mastering EQ, and the other Mixbus licenses.
Software: Mixbus 5, Mixbus 32C 3, Waves and Harrisson plugins. Cubase 10 Pro.
Hardware: APB Dynasonics Pro desk 4, Allen heath Ice 16, Mindprint envoice, Mindprint T comp.
Laptop Model: Asus GL 5522VW i7 6700 HQ CPU @ 2.6, 16 GB ram, 64 bit Windows 10, GeForce GTX 960M
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(12-15-2019, 10:07 AM)csvk Wrote: (12-14-2019, 09:09 PM)madmaxmiller Wrote: (12-14-2019, 06:58 PM)csvk Wrote: Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts?
Did you install the license correctly?
MMM
License sits in the folder next to the AVA Mastering EQ, and the other Mixbus licenses.
Oh sorry I just read Cubase closes - that's a different cup of tea... I assume the other AVA-s are working? Strange. Does Cubase crash or does it shut down properly? Maybe there's a crash log you could send to Harrison support?
MMM
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12-15-2019, 11:31 PM
(This post was last modified: 12-15-2019, 11:32 PM by Dingo.)
(12-14-2019, 06:58 PM)csvk Wrote: Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts? Are you using the VST or VST3 version ? Is it working in Mixbus ?
You may want to write to support: plugins@harrisonconsoles.com
Macmini 8,1 | OS X 13.6.3 | 3 GHz i5 32G | Scarlett 18i20 | Mixbus 10 | PT_2024.3.1 ..... Macmini 9,1 | OS X 14.4.1 | M1 2020 | Mixbus 10 | Resolve 18.6.5
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I do not intend to use in another daw just checked, Mixcraft 64 bit does not recognize it
Win7/64, Mixbus32C, Mixbus2.5 the Queen  UR22, Dynaudio BM5A MKII, Pc all SSD,
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12-18-2019, 01:03 PM
(This post was last modified: 12-18-2019, 01:15 PM by csvk.)
(12-15-2019, 11:31 PM)Dingo Wrote: (12-14-2019, 06:58 PM)csvk Wrote: Cubase 10 user here, after purchasing the AVA Spectral Compressor and opening it. Cubase closes within a few seconds.
Any thoughts? Are you using the VST or VST3 version ? Is it working in Mixbus ?
You may want to write to support: plugins@harrisonconsoles.com
After reinstalling only VST (64) spectral compressor seem to work fine. Until you close the Plug-in window. Cubase freezes, and quits.
The Mastering EQ, which worked fine before causes the same cubase crash
Software: Mixbus 5, Mixbus 32C 3, Waves and Harrisson plugins. Cubase 10 Pro.
Hardware: APB Dynasonics Pro desk 4, Allen heath Ice 16, Mindprint envoice, Mindprint T comp.
Laptop Model: Asus GL 5522VW i7 6700 HQ CPU @ 2.6, 16 GB ram, 64 bit Windows 10, GeForce GTX 960M
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Thanks for bringing this to our attention!
We'll try to recreate that crash here. If we can recreate it here, we can likely fix it.
-Ben
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Having a similar problem with Ava Spectral Compressor here, but in Studio One (latest version, Win10). All the other AVA plugins work in Studio One, and the AVA Spectral Compressor works in Mixbus 32C.
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Was there a solution to this problem? Having this issue with ALL AVA plugins in Studio One 4.6.(Didn't upgrade because I'm hearing about multiple plugin issues with the new version 5 plus I'm trying to finish a project!). Plugin loads up fine and is functional but when you close the window it closes along with Studio One closing as well and when you reopen the session of course the plugin is not there. This is a new computer Asus ProArt Creator 10G motherboard with i7 10th gen processor 3.8 ghz(8 cores) and 1 TB SSD with 32GB of ram. I had the same issue with the old machine Dell Inspiron 3847 so it's not likely hardware anyway as all AVA plugins are flawless in Harrison Mixbus 32C on both machines. No other issues with any of the other plugins I own in Studio One. I'm turning in a ticket with Presonus on this issue as well.
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