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07-29-2017, 10:15 PM
(This post was last modified: 07-29-2017, 11:40 PM by Dingo.)
OMG I cannot believe how some people get their panties in such a knot by being 2 days later in getting an update. If you want to know what is in the new MB 4.1, most things are listed here in the Ardour "What's New" page:
https://ardour.org/whatsnew.html Of course Harrison has many other things besides what is listed here, but I guess we will have to find out on Monday what the "special" things are. I am cool with that.
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Personally I don't think they need to change. Maybe they could be a bit more forthcoming with how their policies work. And what is what. They are definitely doing it differently than anyone else. Why should they cave and become like everyone else?
And maybe it's due to being burned by avid so many times, that "I've grown a thick skin ", and "don't see it from the little people's side". Maybe I have Stockholm syndrome. Who knows.
But so far Harrison hasn't sold me a $500 toolkit to add tracks and features. Then added it into a later version for everyone. Making my investment obsolete. And then once I've ponied up for another toolkit (this one sold for $2000) to give me almost all the features of PTHD. Then said, well that's now obsolete. You can use it to "upgrade" to full HD (but gain no additional features that the toolkit didn't provide) and pay full HD subscription prices. Or sell it to someone else for pennies on the dollar. Or just quit giving us money. I chose the last two. I sold the toolkit at a loss and put that money towards one year of subscription. Just to see how awesome it would be. See them add all these great new features. Yep. Nope. They still haven't added anything major that I've seen. However I barely even keep up with them anymore. Don't care too.
All that said, I do see Harrison as a small business. One where you know people by name. Businesses like that have to find the fine line between making a profit and going out of business. They don't have the user base to lose users. So maybe they err sometimes on trying too hard to get new users, that they upset others. So while I understand feeling left out, as I have missed my share of good deals, in Harrison's case I just chalk it up to them trying to grow and make mixbus even better. Which in the long run helps everyone. That's my .02.
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All this rant over only 2 days beta-access in advance? Jezz...
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I was asking if subscribers get 15 days before the due date man this place would have been a war zone. 2 days is nothing in my opinion.
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Kudos to Harrison for a great customer experience. I hadn't received an email to advise of latest update (I am an owner of both MB4 and MB32-c4), so sent them an email, as suggested in another thread. I received a reply within an hour with the download link and an assurance that I was on the mailing list (it's possible I deleted the original).
Speedy service, with a quick resolution made my day.
Thank you!