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+--- Thread: Login issue (/thread-11604.html)
Login issue - bourrinlepoulpe - 11-03-2023
Hello, sorry to post it here,
but my account doesn't seem to exist on the website anymore ? I still have the mail from when I bought the license for 32c and I checked every mail folders.
I recreated an account which is now ssl but I have no software registered here.
What can I do ?
I wanted to get the 9 xt plugins promo but if I end up with 2 different accounts it's gonna be a mess.
Thanks to everyone
RE: Login issue - Dingo - 11-03-2023
(11-03-2023, 01:37 PM)bourrinlepoulpe Wrote: Hello, sorry to post it here,
but my account doesn't seem to exist on the website anymore ? I still have the mail from when I bought the license for 32c and I checked every mail folders.
I recreated an account which is now ssl but I have no software registered here.
What can I do ?
I wanted to get the 9 xt plugins promo but if I end up with 2 different accounts it's gonna be a mess.
Thanks to everyone
Your user account will only show products purchased post SSL - or existing AVA plugins that have been migrated to iLok. Details here
To check your existing Harrison licenses and verify the email address associated, use this link https://olc.harrisonconsoles.com/account-history.php
Just make sure you use the same email you purchased your 32C license with when you buy the XT special offer.
RE: Login issue - bourrinlepoulpe - 11-06-2023
(11-03-2023, 04:49 PM)Dingo Wrote:Thanks I see indeed the license for 32c when doing it, so if I purchase more stuff, it'll be shown on ssl but not stuff prior to the merger ? Thanks(11-03-2023, 01:37 PM)bourrinlepoulpe Wrote: Hello, sorry to post it here,
but my account doesn't seem to exist on the website anymore ? I still have the mail from when I bought the license for 32c and I checked every mail folders.
I recreated an account which is now ssl but I have no software registered here.
What can I do ?
I wanted to get the 9 xt plugins promo but if I end up with 2 different accounts it's gonna be a mess.
Thanks to everyone
Your user account will only show products purchased post SSL - or existing AVA plugins that have been migrated to iLok. Details here
To check your existing Harrison licenses and verify the email address associated, use this link https://olc.harrisonconsoles.com/account-history.php
Just make sure you use the same email you purchased your 32C license with when you buy the XT special offer.