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after using mixbus for a few year and really liking it all of a sudden my license key disappeared. I tried calling mixbus but got a voicemail that wouldnt let me leave a message. I am on a deadline and if if dont get this resolved i stand to lose $$$ for a VO that i need to email within 24 hours!
I have paid for this and honestly i expected better customer service from a company that is an industry giant. I do see though that the have no problem send me emails (which i don't mind) without any issue.
Perhaps Harrison consoles should focus on CS instead of trying to et me to crossgrade, upgrade or purchase their plugins.
I would appreciate some help here. Anyone from Harrison actually on these forums?
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crisis adverted. Harrison emailed me back with a key! My faith has somewhat been restored. I would like though to find out why this happened though....
Lenovo Laptop i3-4030U CPU @ 1.90GHz 6G ram
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Make copies and keep them safe.
Macmini 8,1 | OS X 13.6.3 | 3 GHz i5 32G | Scarlett 18i20 | Mixbus 10 | PT_2024.3.1 ..... Macmini 9,1 | OS X 14.4.1 | M1 2020 | Mixbus 10 | Resolve 18.6.5
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(02-18-2021, 02:27 PM)Dingo Wrote: Make copies and keep them safe.
Amen to that! I have mine saved in at least 4 different places on different computers and external backup drives and one in the cloud on box.com .
There's an old saying: There are 2 types of computer users, those who have lost data and those who haven't lost data yet.
Mixbus 32C, Debian Bookworm/KDE, EVE SC205 + ADAM Sub 8 monitors, Soundcraft Compact 4, M-Audio 2496, i5 6500, 16GB RAM, WD Blue SSD 1TB, 48" LG OLED, other stuff.
Work as house engineer at a popular venue in Melbourne AU. On a quest for the holy grail, the perfect amount of cowbell.
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Try losing your iLok or other mechanisms, which don't even allow a copy, of other vendors bigger than Harrison...
MMM
Linux throughout!
Main PC: XEON, 64GB DDR4, 1x SATA SSD, 1x NVME, MOTU UltraLite AVB
OS: Debian11 with KX atm
Mixbus 32C, Hydrogen, Jack... and Behringer synths
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(02-19-2021, 08:22 PM)madmaxmiller Wrote: Try losing your iLok or other mechanisms, which don't even allow a copy, of other vendors bigger than Harrison...
MMM
I swore off using anything with a hardware dongle after corrupting and having to reinstall SoundGrid software on a Digico SD8 one time. The show nearly didn't go on that day.
There's always another solution.
Mixbus 32C, Debian Bookworm/KDE, EVE SC205 + ADAM Sub 8 monitors, Soundcraft Compact 4, M-Audio 2496, i5 6500, 16GB RAM, WD Blue SSD 1TB, 48" LG OLED, other stuff.
Work as house engineer at a popular venue in Melbourne AU. On a quest for the holy grail, the perfect amount of cowbell.
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(02-19-2021, 11:52 PM)sunrat Wrote: (02-19-2021, 08:22 PM)madmaxmiller Wrote: Try losing your iLok or other mechanisms, which don't even allow a copy, of other vendors bigger than Harrison...
MMM
I swore off using anything with a hardware dongle after corrupting and having to reinstall SoundGrid software on a Digico SD8 one time. The show nearly didn't go on that day.
There's always another solution.
Ditto. iLok, HASP or even worse using the PC hardware as a dongle is a big thanks but no thanks for me.
In my day job 80% minimum of the most time consuming "computer problems" are actually licensing problems.
MMM
Linux throughout!
Main PC: XEON, 64GB DDR4, 1x SATA SSD, 1x NVME, MOTU UltraLite AVB
OS: Debian11 with KX atm
Mixbus 32C, Hydrogen, Jack... and Behringer synths
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(02-20-2021, 07:56 AM)madmaxmiller Wrote: (02-19-2021, 11:52 PM)sunrat Wrote: (02-19-2021, 08:22 PM)madmaxmiller Wrote: Try losing your iLok or other mechanisms, which don't even allow a copy, of other vendors bigger than Harrison...
MMM
I swore off using anything with a hardware dongle after corrupting and having to reinstall SoundGrid software on a Digico SD8 one time. The show nearly didn't go on that day.
There's always another solution.
Ditto. iLok, HASP or even worse using the PC hardware as a dongle is a big thanks but no thanks for me.
In my day job 80% minimum of the most time consuming "computer problems" are actually licensing problems.
MMM
I recall hearing about 15 years ago people were using a pirate version of Cubase solely because the legit version had major issues because of its copy protection! Thank ${deity} Harrison doesn't cripple Mixbus like that.
Mixbus 32C, Debian Bookworm/KDE, EVE SC205 + ADAM Sub 8 monitors, Soundcraft Compact 4, M-Audio 2496, i5 6500, 16GB RAM, WD Blue SSD 1TB, 48" LG OLED, other stuff.
Work as house engineer at a popular venue in Melbourne AU. On a quest for the holy grail, the perfect amount of cowbell.
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